Refund & Return Policy

We want you to love your purchase!

1. Returns You can request a return within 7 days of delivery if the item is defective, damaged, or not as described. The product must be unused, with tags and original packaging.

2. Refunds Once we receive and inspect the returned product, refunds are issued to your original payment method within 5–7 business days. Shipping charges are non-refundable unless the item was defective.

3. Non-Returnable Items Certain categories like grocery, innerwear, personal care, or customized products cannot be returned due to hygiene and safety reasons.

To request a return, contact us at ycgstore24x7@gmail.com .